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Call or text (587) 594-6247 · info@starhausdecor.com

Testimonials

Kind words

What our clients say about their celebrations — and the promise we make to every one of them.

From our clients

What clients say

“I wasn't completely sure what I wanted at first, but they helped me put everything together. They understood the style I was going for and made the whole planning process really easy. I loved how everything turned out!”
Priya H.Friend of the owner
“The attention to detail was incredible. Everything from the colours to the smaller decorations worked beautifully together. The whole space felt warm, elegant, and thoughtfully designed. Such a great experience!”
Jessica P.Friend of the owner
“Really impressed with how organized and professional the team was. They listened to what we wanted, offered some great suggestions, and were so easy to work with. We couldn't have been happier with the overall experience!”
Danielle R.StarHaus Décor client

What you can count on

Our promise

The standards we hold ourselves to on every booking, from a single balloon garland to a full ballroom.

Finished before guests arrive

Setup is complete before your first guest walks in, usually 2–4 hours ahead. We confirm load-in times with your venue in advance, so nobody is rushing on the day.

What you approve is what you get

You sign off on the design, colours and full item list before your event. If a bloom or balloon shade is ever unavailable, we check with you first and offer a like-for-like or better swap.

No surprise fees

Prices include design, delivery, setup and takedown within 35 km of Edmonton. Anything extra, like travel further out, rush orders or teardown after 11 pm, is listed openly and written into your quote before you agree to anything.

We leave the venue as we found it

We take down and pack out everything we brought, right down to the zip ties, balloon weights and stray petals. Same night, or the next morning if your venue allows.

A reply within 24 hours

Send a request Monday to Saturday and a real person replies within 24 hours with ideas and a clear quote. Messages sent on a Sunday are answered first thing Monday.

Everything in writing

Your quote, item list, timings and policies are set out in one simple agreement. Your date is reserved once you approve the quote, sign and pay the retainer. From then on, it's yours.

Read the details in our Booking Policies

Reviews

Celebrated with us? Leave a review

If we decorated your event, we'd be grateful for a few honest words. Reviews are the biggest help a new studio can get, and they help the next couple, parent or planner choose with confidence.

Loved it, or think we could have done something better? Either way, tell it like it was.

Want to share something privately as well? Email info@starhausdecor.com. We read every message.

Head table set with low arrangements of blush and peach roses, white hydrangea and eucalyptus in gold compotes

Fair & honest

How we handle reviews

When reviews start arriving, this is how they'll appear here. You'll always be able to read the full, unfiltered list on Google.

  • Every client gets the same short, neutral request after their event, whether the day was perfect or not.
  • We never offer discounts, gifts or credit in exchange for a review.
  • Reviews shown here are real, quoted word for word, and shared only with the reviewer's written permission.
  • We show a first name and last initial, the type of event and the month. Nothing more personal.
  • If a reviewer is a friend or relative, or works with us, we say so beside their review.

Now booking 2026 & 2027

Let's design your celebration

Tell us your date, venue and vision. We'll reply within 24 hours with ideas and a clear quote.

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